Towing FAQ – Tow ATX Austin, TX
Got questions about our towing and roadside services in Austin? Here are answers to the most common ones. If you don't see your question, call us at 512-523-9358.
How fast can you get to me?
Our average response time across the Austin metro is 30 minutes or less. During peak hours or severe weather, it may take slightly longer, but we always give you an honest ETA when you call.
How much does a tow cost?
Pricing depends on the type of tow, distance, and vehicle size. We always quote a price before dispatching so there are no surprises. Call 512-523-9358 for an instant quote.
Do you work with insurance?
Yes. We work with most major insurance companies and can bill them directly for accident towing in many cases. Have your policy info ready when you call and we'll handle the rest.
Are you available 24/7?
Absolutely. Tow ATX operates 24 hours a day, 7 days a week, 365 days a year — including holidays. Emergencies don't wait, and neither do we.
Do you tow all vehicle types?
We tow cars, trucks, SUVs, motorcycles, RVs, commercial vehicles, and heavy equipment. If it has wheels, we can probably move it. Heavy duty towing is available for oversized loads.
How does selling my junk car work?
Call us with your vehicle's year, make, model, and condition. We give you a cash offer over the phone. Accept it, and we pick up the car for free — often the same day — and pay you cash on the spot. Learn more →
What areas do you serve?
We cover Austin and all surrounding cities including Round Rock, Cedar Park, Pflugerville, Georgetown, Lakeway, Kyle, Buda, and more. See full service area →
Will towing damage my car?
Not with Tow ATX. We use flatbed towing for most vehicles, which keeps all four wheels off the ground. For luxury and exotic cars, we offer enclosed transport with soft-tie straps.